Returns & Exchanges
Here is our Returns/Exchanges form
We hope you love your purchase, but if it didn't work out we are here to help you find the right style, or exact item you are looking for! If you would like help before you make a return or exchange please e-mail CustomerService@shopyireh.com Mahalo.
Terms & Conditions:
We except returns within 14 days of receiving your package. All items must be unused and returned with its original hang tag, and packaging. Any item purchased on sale or with a discount code is FINAL SALE and not eligible for a return or exchange. If you are making a return for a refund, you will be refunded the full amount for your product, minus a $5 restocking fee, and original shipping cost.
If you are making an exchange all items must fulfill all conditions stated below. Note that all exchanges can ONLY be made 14 days after you receive your item, and we do not provide pre-paid shipping, or refund shipping cost. If you fail to follow through with any of our conditions we will not be responsible for shipping cost back to you. If you have any questions on whether you qualify for a return or exchange please e-mail us before sending back your item. Please include your name, order number, e-mail address, and item you wish to exchange for in the package and do so by filling out our return/exchange form above. We recommend you ship your items USPS Priority mail with tracking & insurance. We are not responsible for items lost or stolen in the shipping process, shipping is a third party entity, please contact your local postal service with your tracking information for help.
Please ship all returns and exchanges to:
P.O. Box 1743
Kailua, HI 96734
IMPORTANT (please read before sending items) :
- All items for returns/exchanges must be in a sale-able condition and items must be unworn, unwashed, clean, and with original hang tag, nothing must be altered from original state.
- You also must have the original receipt or proof of online purchase if received as a gift.
- Order # and Billing name must be on the Return Exchange Form.
- Any questions please email email@example.com
- All items bought with a discount code, or on sale are non-exchangeable and non-refundable
If any items are shipped back to YIREH and have not followed our terms & conditions we are not responsible for return shipping cost.